Utility Billing

238 N. Olympic Ave  Arlington, WA  98223    Phone  360.403.3421

Office Hours 9 am – 5 pm

E-mail –

The City of Arlington currently serves approximately 5,200 utility accounts.  Each bill includes service for water and sewer and stormwater.  Each water meter is being read monthly.

Residential Rates (effective June 1, 2010)

            Water

                        Base Rate (300 cubic feet)        $ 32.02
                        Next   700 cubic feet                $  2.93 per 100 cubic feet

                        Over 1,000 cubic feet                $  3.09 per 100 cubic feet

            Sewer

                        (Flat rate for residential)             $ 54.75

            Stormwater                                

                      Single Family Residential           $3.45 per month ($6.90/billing cycle)
                      All other developed property        1 ESU $3.45 for every 6000 sq ft impervious surface
    
                        *Note: The above rates include all taxes.

The above sewer rate will increase in 2011 to $62.80, in 2012 $68.15 and in 2013 to $73.50.
                       
For Commercial Rates please contact our Utility Billing Office.

Senior Reduced Utility Rate

The City of Arlington offers a reduced utility rate for seniors living on a fixed income.  There are two requirements to meet to qualify for the reduced rates.

§         You must be 61 years old or older

§         Your total household income (all persons living in the home) must be $28,000 or less including all types of income whether taxable or not. (wages, interest, pension, annuities and Social Security earned.)

The Senior Reduced Utility Rate Application is available at City Hall during regular business hours or can be downloaded.

Payments

The City of Arlington accepts the following payment methods

§         Cash is only accepted in person at City Hall.

§         Checks are accepted in person or by mail.

§         Visa or MasterCard are accepted in person or by phone.

§         Direct Debit

You can sign up for Direct Debit, which will draw your payment directly out of your checking account.  You can sign up for Direct Debit by visiting our office or downloading and filling out the linked form below.

Authorization for Direct Debit (ACH Debits) pdf

Please note:  For this to become effective for your current billing, we will need to receive this form no later than the 5^th of your billing month.

After Hours Drop Box Location

You can make your payment after hours in our drop box located at City Hall, 238 N. Olympic Ave. outside the main entrance.  Payments placed in the drop box will be posted the next business day.  Note:  Please do not place cash in the drop box.

Billing Cycles

Currently the City of Arlington has two billing cycles.  Your account number will determine the cycle you will be billed on.

            Cycle one is billed the 15^th of every month.

            Account numbers 10-00000.0 through 29-99999.9

            Cycle two is billed the 1^st of every month.

            Account numbers 30-00000.0 through 49-99999.9

Penalties

Payment is due within 20 days of the Billing Date printed on the bill.  Payments are considered delinquent if the payment is not received by the Due Date shown on the bill.  Per the Arlington Municipal Code, a penalty of 5% shall be assessed against all delinquencies.

Shut Off Notices

If you receive a bill with past due charges, please consider this bill your notice that your water may be disconnected if payment is not received by the due date on the bill or if payment arrangements have been made in our Finance Department. If you wish to make a payment arrangement, please come to our office fill out the appropriate paperwork.

Change of Occupancy
The customer of record that requested service is responsible for all charges on the account until the City of Arlington has been notified of any changes.  Please notify the Finance Department when you no longer will require services or you will be billed until the next customer requests services.